Privacy policy
Last updated: August 24, 2026
1. Scope and responsible business
This policy applies to personal information collected through https://www.modoucs.com, checkout, customer support, marketing and related services operated by Modoucs at 8947 Pence Way, El Paso, TX 79907, United States ("Company"). Privacy contact: hello@modoucs.com.
2. Information collected
- Contact and delivery details, such as name, email, phone, billing and shipping address.
- Account, order, return, refund, preference and support-message information.
- Payment-token, transaction, device and fraud signals supplied by payment providers; do not send full card numbers to us.
- Device and usage data such as IP address, browser, device identifiers, pages viewed, approximate location and cookie choices.
- Reviews, surveys, forms and other information you choose to submit.
Configured categories and required fields: . We do not intentionally request sensitive information that is unnecessary for a purchase.
3. Sources and purposes
Information comes from you, your device, Shopify, payment and fraud partners, carriers, analytics or advertising partners when enabled, service providers and lawful public sources. We use it to provide the store, accept and fulfil orders, deliver and track products, process payments and refunds, prevent fraud, answer questions, improve the service, send requested or permitted marketing, comply with law and resolve disputes.
4. Disclosure to service providers
We disclose only what is reasonably necessary to Shopify, payment processors, carriers, hosting and support tools, analytics, advertising, fraud-prevention providers, professional advisers and government authorities when legally required. Current processors and purposes: . Provider privacy notices may also apply.
5. Sale, sharing and targeted advertising
We do not sell personal information for money unless this policy is updated to say so. Some state laws treat targeted advertising, analytics or disclosures to advertising partners as "sale" or "sharing." Where applicable, opt out at https://www.modoucs.com or use the store's displayed privacy-choice controls. We will honor legally required signals where applicable.
6. Cookies and similar technologies
Necessary technologies support cart, checkout, security and preferences. Optional analytics, personalization and advertising technologies are controlled as described at , subject to your location and law. Cookie names, purposes and retention: .
7. United States state rights
Depending on your state and our applicability thresholds, rights may include access/know, correction, deletion, portability, opt out of sale or sharing, targeted advertising, profiling, and limits on sensitive personal information. Submit a request to hello@modoucs.com or https://www.modoucs.com. We may verify identity, explain a permitted exception and provide an appeal route where required. We will not discriminate against you for exercising a legal right.
8. Children
This store is not directed to children under . We do not knowingly collect information from children in violation of applicable law. Contact hello@modoucs.com if you believe a child submitted information.
9. Retention and security
We keep information only as long as reasonably necessary for the stated purpose, legal and accounting duties, security and disputes. Retention schedule: . Safeguards are administrative, technical and physical, but no method is completely secure.
10. Transfers
Information may be processed in the United States and other countries where providers operate. Transfer locations and safeguards: .
11. Changes and complaints
We may update this policy for legal, technical or business changes. The date above identifies the current version. Questions, appeals and privacy complaints: hello@modoucs.com; applicable complaint channel: .
12. Request procedure and appeals
When you submit an access, correction, deletion, portability or opt-out request, describe the right requested and the email or account associated with the request. We may ask for information reasonably necessary to verify identity and prevent fraud. We will search the systems and records in scope, provide the result in a usable format where required, and explain any statutory exception or inability to verify. If your state provides an appeal, send the appeal to hello@modoucs.com with the request reference and reason you disagree.
13. Browser signals and consent choices
Cookie banners, account settings and recognized universal opt-out signals may control optional advertising or analytics technologies where required. A choice made on one browser or device may not apply to another. Essential processing needed to operate checkout, prevent fraud or honor a transaction may continue after an optional-marketing opt-out.
14. Security incidents and verification
We maintain incident-response procedures and will provide notices required by applicable breach-notification law. No email or support agent will request your password or full payment-card number. Report suspected account misuse or a security concern to hello@modoucs.com.
15. Do-not-track and external links
Browser Do Not Track settings may not control every technology. Links to third-party websites, social networks, payment pages or carrier tools are governed by those parties' notices. Review the recipient's terms before submitting information outside our service.